WordPress, a popular content management system (CMS), powers a significant portion of the internet.
As of May 2025, it is estimated that 43.5% of all websites are built on WordPress. This translates to over 529 million websites using WordPress.
In fact, our website that you are reading right now is powered by WordPress.
AI is improving the WordPress experience by personalising customer support, automating customer queries, lead generation, and many more.
On top of that, AI WordPress chatbots are making chat development easier for people with no coding experience.
But which are the best AI WordPress chatbots to choose?
Don’t worry—we’ve compiled a list of the 4 best WordPress AI chatbots for various business purposes: from solving regular enquiries to improving customer service.
What is the best AI chatbot for WordPress?
Chatbase stands out as the top choice for WordPress AI chatbots, offering a comprehensive, all-in-one customer experience platform. This AI-powered solution integrates seamlessly with WordPress sites and provides advanced conversational capabilities. Check more on the Chatbase website.
Top 4 AI WordPress Chatbot Solutions
Choosing the right AI chatbot can significantly enhance the customer experience on your WordPress site.
AI-powered live chat bots provide instant support, answer frequently asked questions, and engage visitors 24/7.
1. Chatbase
Chatbase is the complete platform for building and deploying AI Agents for your business to handle customer support & drive more revenue.
- Best for: Complete customer experience management
- Key features: All-in-one platform, advanced AI responses, easy WordPress integration
- Ideal users: Businesses seeking comprehensive chatbot functionality
- Website: https://www.chatbase.co/
2. CustomGPT
CustomGPT.ai empowers businesses with custom GPTs—AI agents built from your content. Deliver exceptional customer experiences and maximise employee efficiency.
- Best for: Feature-rich AI conversations
- Key features: Extensive customization options, powerful AI engine, flexible setup
- Ideal users: Users wanting detailed chatbot customization
- Website: https://customgpt.ai/
3. ChatSimple
ChatSimple offers one of the most advanced AI chatbot building platforms for inbound sales and support. It can understand the needs of your WordPress website visitors and deliver hyper-personalised, human-like voice responses. It also hands over the conversations to your human agents when needed.
- Best for: Advanced chatbot building
- Key features: Sophisticated AI chatbot builder, user-friendly interface, multiple templates
- Ideal users: Website owners needing quick setup with advanced features
- Website: https://www.chatsimple.ai/
4. Collect Chat
Collect.chat is a simple and beautiful chatbot for your website. It helps you create website chatbots with no code and for FREE.
The best chatbot tool for sales, marketing and support. Trusted by over 25,000 customers across the globe.
Make your chatbot today to collect more leads, sales and increase conversion. Using simple drag and drop chatbot builder and integrating will take only minutes.
- Best for: Visitor engagement optimization
- Key features: AI-powered visitor engagement, lead generation focus, WordPress-specific features
- Ideal users: Sites prioritizing visitor interaction and conversion
- Website: https://collect.chat/
How do I choose the right WordPress AI chatbot?
Consider these factors:
- Budget: Pricing varies from free to premium plans
- Features needed: Lead generation, customer support, or sales assistance
- Technical expertise: Some require more setup than others
- Integration requirements: Ensure compatibility with your WordPress theme and plugins
Why use an AI chatbot on WordPress?
AI chatbots provide:
- 24/7 customer support without additional staff costs
- Instant responses to common visitor questions
- Lead generation through automated conversations
- Reduced workload for customer service teams
- Improved user experience with immediate assistance
Quick Setup Tips for WordPress AI Chatbots
- Install via WordPress plugin directory or upload directly
- Configure basic responses for common questions
- Customize appearance to match your site design
- Test thoroughly before going live
- Monitor performance and adjust responses based on user interactions
Choose Chatbase for comprehensive features, CustomGPT for advanced customization, ChatSimple for easy building, or Collect Chat for visitor engagement optimization.